Privacy Policy

This privacy notice for Pubfluence, Inc (doing business as Firnela) ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at www.pubfluence.us, or any website of ours that links to this privacy notice
• Download and use our mobile application (Firnela), or any other application of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at austin@firnela.com.

1. What Information Do We Collect?

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include:

• Names (first and last)
• Email addresses
• Phone numbers
• Mailing addresses
• Job titles and work history
• Passwords
• Profile photos and resumes
• Contact or authentication data

Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number. All payment data is stored by Stripe. You may find their privacy notice here: https://stripe.com/privacy.

Application Data

If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

• Geolocation Information. We may request access to track location-based information from your mobile device to provide certain location-based services. You can opt out in your device's settings.
• Mobile Device Data. We automatically collect device information such as your mobile device ID, model, manufacturer, operating system, and IP address.
• Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). You may opt out in your device's settings.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

2. How Do We Process Your Information?

We process your personal information for a variety of reasons, including:

• Account management. To facilitate account creation, authentication, and manage user accounts.
• Service delivery. To deliver and facilitate delivery of services to you, including shift scheduling, payments, and communications.
• Communications. To send you push notifications, SMS alerts, and emails related to your shift activity, account updates, and time-sensitive information.
• User inquiries. To respond to your inquiries and offer support.
• Administrative information. To send you details about our products and services, changes to our terms and policies, and other similar information.
• Order fulfillment. To fulfill and manage your payments, returns, and exchanges made through the Services.
• User-to-user communications. To enable communication between staff and businesses.
• Security. To protect our Services, including fraud monitoring and prevention.
• Improvements. To evaluate and improve our Services, products, marketing, and your experience.
• Legal compliance. To comply with our legal obligations, respond to legal requests, and exercise or defend our legal rights.

3. When and With Whom Do We Share Your Personal Information?

We may need to share your personal information in the following situations:

• Service Providers. We share data with third-party service providers that perform services on our behalf, including:
  • Stripe — Payment processing (Privacy Policy)
  • Google / Firebase — Authentication, database, push notifications, analytics, and crashlytics (Privacy Policy)
  • Twilio — SMS text message delivery (Privacy Policy)
  • Google Maps — Location and mapping services
• Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
• Other Users. When you share personal information or interact with public areas of the Services, such information may be viewed by other users (e.g., your profile, reviews, and ratings).

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information when you use our website.

6. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old.

7. What Are Your Privacy Rights?

Depending on your location, you may have certain rights regarding your personal information:

• Access. You may request access to the personal information we hold about you.
• Correction. You may request correction of inaccurate personal data.
• Deletion. You may request deletion of your personal data.
• Withdraw Consent. If we rely on your consent to process personal information, you have the right to withdraw your consent at any time.
• Opt-Out of SMS. Reply STOP to any SMS message or remove your phone number from your profile.
• Opt-Out of Push Notifications. Disable push notifications in your device settings.

To exercise these rights, contact us at austin@firnela.com.

California Residents (CCPA)

If you are a California resident, you have the right to request that we disclose information about our collection, use, and disclosure of your personal information over the past 12 months. You also have the right to request deletion of your personal information. Pubfluence, Inc has not sold any personal data to third parties for business or commercial purposes.

8. Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy notice frequently.

9. How Can You Contact Us?

If you have questions or comments about this notice, you may contact us:

• Email: mars@firnela.com
• Mail: Pubfluence, Inc — 13323 Kerry Ln, Eden Prairie, MN 55346, United States